Hi, I am Galen Pyle, Creator of Best Chess Set Ever.
Your happiness is our #1 priority. Your complete satisfaction is guaranteed. We only offer the highest quality products available. Free Shipping On All Exchanges, Substitutions, Replacements, and Returns. Please make sure you register with our 12 month outrageous warranty on the Best Chess Set Ever, found at www.bestchesssetever.com/pages/warranty.
RETURNS & EXCHANGES
Any chess set can be returned for a full refund or replacement - free of charge. Any component can be Exchanged, Substituted, Replaced - free of charge. In the event of a defective component, you have the option to return the full set or exchange the individual component for the new piece/board to replace it. If you are dissatisfied with a component or set, please let us know. We will fix any issue free of charge and make sure you have a great experience.
WE GO ABOVE & BEYOND
We offer 12-month Money-Back Service with a Refund, Substitution, or a Replacement for Any Issues. Free Shipping On All Exchanges, Substitutions, and Replacements! Email us at email@example.com, in your email include the order number (or copy of receipt), your phone number, the shipping address, photos of the defect, where did you buy the set and the date of purchase and we'll provide you with instructions.