Warranty

Replace Any Component
Substitute Any Component
Not 100% Satisfied? Get A Full Refund
We Pay Shipping On Every Refund, Substitute, or Replacement

"In my set, two pieces unfortunately had loose weights that caused them to rattle, but the good people at Chess Geeks immediately replaced them. This is a nice product and Chess Geeks, the supplier, is a first-class organization. You'll love this set."

MJ Condon
Satisfied BCSE Customer

BCSE MONEY-BACK GUARANTEE
We offer 12-month Money-Back Service with a refund, substitution, or a replacement for any issues. If you find something wrong with your product. Do not retun it, we will fix it. Email us at customerservice@bestknightgames.com including the Order number (or copy of receipt), the phone number, the shipping address and photos of the defect and we will get back to you wit instructions.

Amazon Policy:
Items can be returned within 30 days of receipt of delivery using the Online Returns Center. It can take up to 25 days for an item to reach us once you return it. ... Amazon will automatically refund up to $20 for return postage costs on receipt of the item.

MJ CondonSatisfied BCSE Customer

MJ Condon
Satisfied BCSE Customer